Integrated Power Services (IPS) - radii Portfolio - Greenville SC
1645
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Integrated Power Services - IPS

Integrated Power Services

INDUSTRY: Industrial / Service / Manufacturing

Building the nation’s biggest independent industrial power services brand

 

In 2007, our Rockwell Automation client referred us to the senior management of a power services start-up with eleven service centers across the U.S.

 

The company planned a platform consolidation, using a coast-to-coast network to build market share in an industry dominated by regional players.

 

 

Challenges

  • New company with no name, brand or marketing
  • Well-established regional competitors focusing on specific industries
  • Building a brand strong enough to support platform consolidation and acquisition strategy, while driving awareness and engagement in selected verticals
  • Using the brand as a national banner, to build a strong, unified company culture from a growing national network of add-ons

radiiation:

  • Brand Geometry™ —
    (Brand strategy and communications planning)
  • Website
  • Social
  • Video
  • Internal communications
  • Direct response
  • Tradeshow displays
  • Literature/fulfillment program
  • Editorial content
IPS Logo - radii

Branding / Positioning and Messaging

We named the company Integrated Power Services and focused on the most effective way to differentiate it from its established regional competition.

Continuous process industries hate unplanned downtime, which can cost U.S. industry about $260,000 per hour, so asset reliability is essential.

The company’s all-important deliverable is in the tagline, with the three blue triangles representing repair services, field services and distribution.

The blue we chose is a reassuring contrast to the color red, which typically indicates electrical or mechanical problems in rotating assets.

ips portfolio strategic development - radii

A migration path for new acquisitions

IPS completed three acquisitions shortly after opening their doors. We helped the company bring these regional brands into the family, preserving their brand equity as they transitioned to their new IPS identity.

Web Development IPS - radii

The digital hub of IPS marketing

We launched the first IPS site early in 2008 and have managed and optimized it from Day One.

The site (www.ips.us) is single-minded about the IPS value proposition, featuring solutions that create substantial value by eliminating unplanned downtime.

The site content and design also serve as the foundation of the IPS social media program.

ips linked in - social media

  • We’ve worked with radii since we opened our doors in 2007. They helped us create the IPS brand and work closely with me to develop and manage our integrated marketing. As IPS has evolved, radii has helped us build our brand authority as experts in delivering reliability to continuous process industries.

    They do much more than create strategic and tactical marketing content. radii set up our fulfillment center to handle sales literature and premiums for 30 service centers, field offices and distribution centers across North America. They consulted with our IT department on UX design for IPS Tracker, our tablet-based reporting and job tracking system for customers. And they work with us on both external and internal communications — I can count on them to understand our business and what we need to build on our position as the nation’s leading independent power services provider.

    Megan Thompson — Director of Marketing, IPS

Direct response targeting qualified customers

IPS has always been agnostic on “repair versus replace,” making its recommendations based on lower cost of ownership. This regional direct response campaign focused on the company’s ability to repair motors to “better than new,” with upgraded horsepower or efficiency.

 

We also used the campaign to tout the decades of experience IPS technicians offer, as well as their unmatched ability to source motors of all sizes, from fractional horsepower units up to monster AC & DC motors.

  • IPS Direct Mail by radii
  • IPS Direct Mail by radii
  • IPS Direct Mail by radii

Using video to show IPS service centers in action

IPS has always said that prospects who visit their service centers typically become customers. We help them accelerate this process by bringing IPS people and service centers to their prospects.

IPS Video development - radii

  • If you are considering a marketing partner to help you build your brand, select radii. They are creative, innovative, progressive and best in class — and just great people to work with! If you do, you will find a true business partner that takes a vested interest in their clients and their success. radii is an integral part of the IPS success story.

    Tom Reid — Sr VP Engineering and Nuclear Services, IPS

A creative strategy to build esprit de corps (and share IPS requirements and expectations)

In addition to handling IPS external communications, we also support their internal communications to the company’s 30 locations in the U.S. and Canada.

 

IPS service centers are hundreds or thousands of miles away from each other, so we work with our client to build a shared sense of purpose and commitment.

  • Internal IPS posters
  • Internal IPS posters

An active tradeshow program designed for tactical flexibility

We support the IPS tradeshow program with booth designs and banner-ups that are easy to re-skin, quickly and cost-effectively.

  • IPS Tradeshow Display Design
  • IPS Tradeshow Display Design

The results are in — radiiation works

IPS has grown from a start-up in 2007 to become the 800-lb. gorilla of power services. It now has 32 locations across North America — with more to come. Following their first wave of acquisitions, there’s been no question about what brand new IPS locations will operate under. New associates welcome the opportunity to be part of an industry leader.

 

This company is now the leading independent brand in industrial power services, recognized for its engineering, service and repair by both OEMs and continuous process companies.

 

For more details on any of this, and how this experience might be relevant to your business,
contact Jay Kirkman at 864.630.8337 or email.